Hi, I’m Natalie!
I'm the Founder and CEO of The Ops Authority. I have been in operations for two decades – either in healthcare, corporate America or as an entrepreneur. My goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations. I've spent 15 years in corporate operations and leadership at a Fortune 150 company.
When given the opportunity to leave, I put the knowledge, certifications, and experience to work by creating my own consulting firm as well as a certification. I developed the Director of Operations certification to equip existing ops experts with a flexible profession, outside of corporate but still playing a huge role in small businesses, globally.
Frameworks, methods, and training to position yourself as a strategic partner, uplevel your offers, and command higher prices without working more hours or trading time for dollars.
Ever wonder how other big-time businesses run? What a Director of Operations actually does? Maybe you’ve been thinking about scaling up for a while, but don’t really know where to start?
You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement, or disrupt an industry. If the Operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility, or networking with powerhouse peers (or wannabe peers).
A community for female operations professionals who serve small and online businesses and desire to develop their people, project, and
leadership skills so they can be leveraged as the leaders they are.
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